Contact
The Elmore Organisation
P.O. Box 8366
Sunnybank QLD
4109 Australia
If you wish to contact us, we use the form below. We usually reply within one day however, if we are swamped with emails, it may take slightly longer.
We look forward to hearing from you and helping you with anything you need.
You would have been sent an email with a link to download the course and a link to view the course online. If you don’t have this email, simply contact us at info@master-the-piano.com, and we’ll resend it again for you. You would have also seen the link to access the material on the ‘thank you page immediately after completing your order.
Check your spam folder or junk mail folder in case it went there accidentally. If you still didn’t receive anything, just send us an email at info@master-the-piano.com and we will locate your order and resend your email confirmation again for you.
After your order is approved … the ‘thank you page contains links to access the material online. You also get an email with (a) a copy of your receipt, (b) links to download the course/view the material online (c) bonus gifts we include with your order. To download the material, all you need is either Winzip (for PC) or Stuffit (for MAC), and you’ll be able to unzip it and save it to your desktop. You only need your usual internet browser to view the material online.
If you’re not sure how to unzip files using WinZip (for PC) or Stuffit (for MAC), just go to https://master-the-piano.com/how-to-unzip-files/ and we’ll show you how using our easy video tutorial.
We understand the diverse needs of our valued customers, and to provide clarity and convenience, our prices are listed in USD. This decision reflects the fact that a significant 98% of our audience hails from the United States and Canada. We believe in transparency and want to make your shopping experience as straightforward as possible. Rest assured, our commitment to delivering quality products and excellent service remains unchanged, regardless of currency. Thank you for choosing Master The Piano, where your satisfaction is our priority.
All orders come with a free 7-day trial to our Ultimate Piano Learning Center. This is entirely free, and users love the amount of further information inside they would not have found elsewhere. If you enjoy the site … simply do nothing, and our systems automatically charge your card after seven days.
(If you’re already a member, don’t worry, you won’t be charged twice)
If you do not like it for any reason … simply cancel it yourself by clicking the link at the bottom of your receipt.
Or send us an email at info@master-the-piano.com, and we will cancel your account, no questions asked.
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